GeoRev Hooping Lifetime Repair Warranty
Hoops are meant to be used.
At GeoRev Hooping, every hoop we make is backed by a Lifetime Repair Warranty. If GeoRev made your hoop, we will fix it - or make sure you have the tools to fix it - for the life of that hoop, as long as GeoRev exists and can reasonably service it.
This warranty exists so you can hoop without fear. Push your limits. Travel. Practice. Perform. If something goes wrong, you’re not on your own.
What This Warranty Covers
This warranty applies to all GeoRev Polypro and HDPE hoops, including:
• Bare tubing hoops
• Taped hoops (base hoop only)
• Beginner and Intermediate Adult Body Hoops
• Kids Play Hoops
• Kids Pro Hoops and Kids Pro Off Body Hoops
• Sectional (travel) hoops
If it’s a GeoRev hoop, we stand behind it.
Covered repairs include:
Broken Connections
The most common hoop issue. Covered for life.
Cracked , Snapped or Kinked Tubing
Damaged tubing can be repaired. Repairs involving tubing removal will result in a slightly smaller hoop.
How the Lifetime Warranty Works
Choose the option that works best for you.
1. Fix It at Home with a Free Repair Kit
Send us a photo of the damaged hoop, and we’ll ship you a free GeoRev Hoop Repair Kit with everything you need to fix broken connections or cracked tubing using common household tools.
• Available across North America
• Unlimited kits as needed, with photo verification
• Designed so hoopers can repair their own gear confidently
2. In-Shop Repairs (Calgary)
If you’re local, bring your hoop to our Calgary shop. We’ll repair it on-site, free of charge.
3. Ship It to Us for Professional Repair
If you’d rather not repair it yourself, you can ship your hoop to us and we’ll repair it professionally and send it back.
(Customer covers shipping for this option.)
Sectional Hoops: How Repairs Work
Sectional hoops have a slightly different warranty structure, designed to be fair and practical.
If a sectional connection breaks, we will send a free repair kit (easiest DIY repair).
If the tubing breaks, we will send you a replacement sectional piece. The piece will be the exact colour or closest available match.
Important notes:
• Lost sections are not covered.
• A photo of the damaged hoop is required for all warranty claims.
Kids Hoops & Family Use
Kids are hard on gear. We expect that.
Kids Play Hoops
We don’t expect these hoops to break - but if they do, send us a photo and we’ll replace the base hoop free of charge.
• If the hoop was taped, tape replacement is not included, but the hoop and shipping are covered.
Kids Pro & Kids Pro Off Body Hoops
Covered under the same lifetime repair terms as all Polypro hoops.
*Damage caused by intentional misuse with extreme force is not covered. This will be at GeoRev’s discretion.
What’s Not Covered
• Irreparable damage (for example: crushed, run over, or severely warped hoops)
• Lost sectional pieces
• Cosmetic wear or damaged decorative tape
• Tape replacement or retaping (available separately)
Fire Hoops (with screw-in wicks)
• Repair kits will be provided for broken connections
• Replacement fire wicks are available at 50% cost
• Damaged Kevlar is not covered under warranty
It is not recommended to repair the tubing on a dedicated fire hoop if it melts or warps due to miss use, or if the tubing breaks. This is because repairing damaged tubing results in a smaller hoop and will negatively affect the even placement of the permanent screw in wick ports. Damaged fire hoops can be rebuilt without buying new wicks. Please contact us.
A Note on Materials & Cold Weather
All polypro hoops (clear or coloured) can become more brittle in temperatures below 10°C.
For outdoor hooping in colder weather, HDPE is the better choice. This is normal material behavior, not a defect.
Why This Warranty Is Different
No other hoop company offers a warranty this comprehensive.
GeoRev’s Hoop Repair Kit is the first of its kind - designed to keep hoops in use, reduce waste, and empower hoopers to maintain their own gear. Whether you’re in Calgary, elsewhere in Canada, or abroad, we work with you to keep your hoop alive.
Need a Repair?
Contact us with a photo of your hoop and we’ll take care of the rest.
📧 GeoRevHooping@gmail.com
Hoop boldly. We’ve got you.